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- #ACTI IP CAMERA UTILITY INSTALL#
- #ACTI IP CAMERA UTILITY SOFTWARE#
- #ACTI IP CAMERA UTILITY PASSWORD#
- #ACTI IP CAMERA UTILITY WINDOWS#
If the issue persists, proceed to the next troubleshooting method. Test the camera stream again after completing the reboot. The camera can be rebooted through the Maintenance section of ODM.Īlternatively, the camera can be rebooted from its web client or by disconnecting and reconnecting the camera power.
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If the camera does not display video in ODM, proceed to the next troubleshooting step.
#ACTI IP CAMERA UTILITY SOFTWARE#
Additionally, you can attempt to delete then re-add the camera back to the Server and should ensure that the DW Spectrum® Server’s software is up-to-date.
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#ACTI IP CAMERA UTILITY PASSWORD#
#ACTI IP CAMERA UTILITY WINDOWS#
The application is compatible for Windows OS only, but is a great tool for troubleshooting camera issues.
#ACTI IP CAMERA UTILITY INSTALL#
When troubleshooting streaming issues, it is recommended to download and install ONVIF Device Manager (ODM) to the DW Spectrum® Server or to a workstation computer that shares the same LAN as the Server. Device Issues – the camera is not processing ONVIF requests, camera firmware is outdated, camera is not powering, etc.Network Issues – camera is set to a different network, IP address conflict, failing network hardware (routers, switches, and Ethernet cables), etc.If the camera is experiencing streaming issues, but was working previously, possible issues may include: If your camera is not streaming video, and this is a first-time setup, check the physical camera connections and that all assigned IP addresses are configured for the correct network. Camera Network – a Local Area Network (LAN) to which cameras are first connected typically comprised of high-speed network switches and a subnetwork of the primary network.This device will need network access to the camera network to test camera connections through either network routing or by being physically connected directly to the camera network. Workstation – a client computer that is separate from the DW Spectrum® Server.Media Server – the program running in the background of the DW Spectrum® Server.Multiple Servers can be merged to form a single DW Spectrum® System. DW Spectrum® Server – the computer on which the DW Spectrum® IPVMS Server application is installed acts as the location for storage and camera management.Assigning A Static Address To New Or Defaulted Cameras.If this is related to the first-time setup of a third-party camera, please consult with the third-party camera manufacturer for assistance. **NOTE: If you are using a third-party camera and are experiencing video issues, please use the following articles. This article will outline some troubleshooting that can be performed to resolve most camera display issues.
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However, it is otherwise recommended to troubleshoot these types of issues either directly at the Server or from a workstation on the same network as the camera. In most cases, these issues can be resolved by rebooting the camera itself. If there is an interruption in this stream related to camera issues, network issues, or software issues, the ONVIF video stream may experience video loss, duplicated streams, or various communication problems. IP cameras, unless added by RTSP, will typically communicate with the DW Spectrum® Server through their ONVIF streams. ONVIF Camera IssuesĭW Spectrum® Servers operate with standard ONVIF Profile S API, which is commonly used by most IP cameras, creating an easier setup process when adding cameras to a Server and for video stream communication. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS IP Camera Streaming Troubleshooting Guide